How to Send a Manual Reminder Message

Created by Brittany Hildreth, Modified on Tue, 27 May at 11:17 AM by Brittany Hildreth

If you would like to send a Reminder Message to the Inspection Request recipient, this can be done directly from the Inspection Details page.


TABLE OF CONTENTS


New Experience

In the Inspection Details page, click the Inspection Actions menu, then "Send Reminder" to send the manual reminder.

Once "Send Reminder" is clicked, the Send a Photo Upload Reminder screen will appear. You are able to add a Custom Note to your reminder, if you wish, or change the send method, then hit "Send Inspection".



Old Experience




Once on the Inspection Details page, select three dot menu button to open the drop down and select Send Reminder



A screenshot of the inspection details screen is shown, with a red box around the button in the top right with three dots, showing when the button is clicked, there is an option to Send Reminder.

This will open the Reminder Form. You may also update the phone number, email address, or included list, or add any of these, here if necessary.


A screenshot of the Reminder form is shown. There are fields for adding or altering a phone number or email, as well as sending an update via text or email. On the right hand pane, the list is shown, as well as a place for adding a message.


Select Send Request. This will send the Reminder Message to the customer to complete the inspection.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article