FAQs

Created by Brittany Hildreth, Modified on Fri, 25 Oct, 2024 at 4:20 PM by Brittany Hildreth

Vision Dashboard


Can I Reopen a Closed/Canceled Request?


Can I respond to Customer SMS/Email?


How Do I Export the Inspection Information to a PDF?


How to Resubscribe Users to Text Messages


What are the character limits for questions?  


What happens to Smartlinks when you send reminders? 


Which browsers are supported by Truepic?  


Why Can I Not Login to the Vision Dashboard? 


Why does the server time say "Captured Offline?"




Truepic Vision App


Do you need a phone number to download the Truepic Vision app?


Does the Truepic Vision app work on iPads?


How do I add descriptions to my photos?


How much storage do the Truepic Vision app and images use on a device?   


What connectivity is required for the Truepic Vision app?


Which device permissions are required to use the Truepic Vision app?



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